More Products Include

Alternative Reserve Power
Battery Disconnects
Breakers
Bus Bar
Cabinets
Cable
Cellular
Converters
Distribution
E911
Facilities
Fiber Duct & Cable Raceway
Inverters
Ladder Rack
Lugs
Power Conditioning
Power Plants
Rectifiers
Relay Racks
Transport
UPS

More Power Services Include

AC Power
Alarming
Alternative Power
CAD Services
Critical Power
DC Power
E911
Engineering & Consulting
Grounding
IR Scanning
Project Management
Reserve Power

More Telecom /
Wireless Services Include

Alarming & Testing
BTS Installation
CAD Services
Civil
E911
Fiber
Grounding
Common Systems
Engineering & Consulting
Office Environments
POE
Powers
Project Management
RF Cabling
Sweep Testing
Switching
T-1
Transport
VOIP

More Maintenance /
Testing Services Include

AC System
Alarm Verification
Battery Load Testing
Complete Facility Audit
DC Power Plant
Facility Inspection
Grounding
HVAC Inspection
IR Scanning
UPS
Customer Satisfaction Survey  

We want to make certain PWR, LLC offers you the best service possible, so we need your help. Please take a moment to tell us how we are performing. Your cooperation and time is greatly appreciated. Don't forget to register at the bottom of the survey to win a free logo gift. Your response will be held in confidence and you will not be subject to spam email.


1) Please enter the work order number found on your technician's web survey post card.
(Enter N/A if not given a WO#)

2) Enter the date service was rendered.

Format: YYYY-MM-DD

3) Please enter the state in which the service was rendered.

4) Enter the PWR Representative's name whom supported you or the PWR Technician's name who performed the service.

5) What type of service was most recently performed by PWR?

Preventative Maintenance
Emergency Visit  
Installation  
Engineering  
Other (please specify)  

If you selected other please specify:

6) How satisfied are you with the service you most recently received from your PWR Technician?

Excellent Good Fair Poor N/A
On site response
Communication of PWR's service procedures
Knowledge of equipment
Diagnosis of problem
Speed and efficiency (mean time to repair)
Communication/Resolution of problem and repair
Overall

7) Rate your satisfaction with PWR.

Excellent Good Fair Poor N/A
Initial phone response
Technician call back (15 min)
Parts and logistics
Follow-up documentation
Billing/Accounting

8) Rate your overall satisfaction level with PWR as a service provider.

Excellent   Good   Fair   Poor  

9) Would you like a PWR Engineer to further investigate the performance level of your system?

Yes, please contact me   No, not necessary  

10) Please rank in order of importance WHY you use PWR's services.

1)
2)
3)
4)
5)

11) In question #10 you ranked the main reasons you use PWR's services. Please explain how PWR has delivered on these benefits. Feel free to include any praise or suggestions for improvement.

12) To be eligible for our monthly raffle, please provide the following information.

Company Name
Your Name
Your Title
Phone Number
Email Address

13) May we quote you?

Yes  
No  

 


Thank you for taking the time to complete this survey.

 

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